Kushki incident

Intermitencia Transfer Processor ACH/PSE (CO) - Banco Bancolombia

Notice Resolved View vendor source →

Kushki experienced a notice incident on April 17, 2026 affecting ACH (CO), lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 08:18 AM UTC
Resolved
Apr 17, 2026, 09:05 AM UTC
Duration
47m
Detected by Pingoru
Apr 17, 2026, 08:18 AM UTC

Affected components

ACH (CO)

Update timeline

  1. investigating Apr 17, 2026, 08:18 AM UTC

    Se observa aumento de rechazos por “NOT_AUTHORIZED” con el emisor. Se procedió a escalar con el procesador y se mantiene en monitoreo

  2. resolved Apr 17, 2026, 09:05 AM UTC

    Se observa estabilidad con el emisor, por lo que se da por finalizado el incidente. Se mantiene en monitoreo