Kushki incident

Intermitencia Transfer Out - Bitso Processor (MX)

Minor Resolved View vendor source →

Kushki experienced a minor incident on September 30, 2026 affecting BITSO (MX), lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 10:01 PM UTC
Resolved
Oct 01, 2026, 12:44 AM UTC
Duration
2h 43m
Detected by Pingoru
Sep 30, 2026, 10:01 PM UTC

Affected components

BITSO (MX)

Update timeline

  1. investigating Sep 30, 2026, 10:01 PM UTC

    Se observa aumento de trxs declinadas, se ha escalado con el procesador para validaciones. Se mantiene en monitoreo.

  2. resolved Oct 01, 2026, 12:44 AM UTC

    Se valida estabilidad a nivel transaccional. Por ello, damos por cerrada la novedad.