Kushki incident

Intermitencia Transfer Processor ACH(PSE) (CO) - BANCO BBVA COLOMBIA S.A.

Notice Resolved View vendor source →

Kushki experienced a notice incident on May 4, 2026 affecting ACH (CO), lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 09:31 PM UTC
Resolved
May 04, 2026, 11:52 PM UTC
Duration
2h 21m
Detected by Pingoru
May 04, 2026, 09:31 PM UTC

Affected components

ACH (CO)

Update timeline

  1. identified May 04, 2026, 09:31 PM UTC

    Se observa aumento de rechazos por “NOT AUTHORIZED” para la entidad; estamos escalando el caso al procesador para validar mayor detalle. Se mantiene en monitoreo y cualquier novedad se comunicará oportunamente.

  2. resolved May 04, 2026, 11:52 PM UTC

    Se observa estabilidad con la entidad. Por ello, se da por cerrada la novedad.