Kraken incident

Incorrect Margin information and Spot balances displayed in APP and Web.

Minor Resolved View vendor source →

Kraken experienced a minor incident on October 9, 2026, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 10:07 AM UTC
Resolved
Oct 10, 2026, 04:16 PM UTC
Duration
1d 6h
Detected by Pingoru
Oct 09, 2026, 10:07 AM UTC

Update timeline

  1. investigating Oct 09, 2026, 10:07 AM UTC

    We are currently investigating an issue causing incorrect margin information for a subset of client in both App and Web interfaces. Our team is working diligently to solve it.

  2. monitoring Oct 09, 2026, 02:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 10, 2026, 04:16 PM UTC

    This incident has been resolved.