Kora incident

XAF ORANGE INSTABILITY

Major Resolved

Kora experienced a major incident on October 17, 2026 affecting Currencies (XAF), lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2026, 07:30 AM UTC
Resolved
Oct 20, 2026, 11:36 AM UTC
Duration
3d 4h
Detected by Pingoru
Oct 17, 2026, 07:30 AM UTC

Affected components

Currencies (XAF)

Update timeline

  1. investigating Oct 17, 2026, 07:30 AM UTC

    Dear Valued Client, Please be advised that we are currently experiencing service instability affecting transactions via **Orange Money** across the **XAF** corridors The Orange technical team is actively investigating the issue to restore full service as quickly as possible. We are closely monitoring the situation and will share an update as soon as operations normalize. We apologize for any inconvenience this may cause to your business and appreciate your patience and understanding.e currently investigating this incident.

  2. resolved Oct 17, 2026, 08:10 AM UTC

    This incident has been resolved.

  3. monitoring Oct 17, 2026, 08:46 AM UTC

    \\\\

  4. resolved Oct 20, 2026, 11:36 AM UTC

    Hello Team, This issue has been resolved. Thank you for your patience. Regards,