Kora incident

TELECEL GHS Downtime.

Major Resolved

Kora experienced a major incident on October 17, 2026 affecting Currencies (GHS), lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2026, 10:12 AM UTC
Resolved
Oct 20, 2026, 05:30 AM UTC
Duration
2d 19h
Detected by Pingoru
Oct 17, 2026, 10:12 AM UTC

Affected components

Currencies (GHS)

Update timeline

  1. monitoring Oct 17, 2026, 10:12 AM UTC

    Hello Team, We have been advised of a downtime with Telecel Ghana and this is affecting pay-in and payout transactions. The service provider is working on resolving this and we will share feedback as we learn more. Thank you for your understanding Best regards.

  2. resolved Oct 20, 2026, 05:30 AM UTC

    Hello Team, We are pleased to inform you that the challenge with Telecel Ghana debit and credit transactions has been resolved. Thank you so much for your patience.