Kontent.ai incident

Login Issues Affecting Application Access

Notice Resolved View vendor source →

Kontent.ai experienced a notice incident on June 26, 2026 affecting Application and Application and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 07:09 AM UTC
Resolved
Jun 26, 2026, 10:18 AM UTC
Duration
3h 8m
Detected by Pingoru
Jun 26, 2026, 07:09 AM UTC

Affected components

ApplicationApplicationApplicationApplication

Update timeline

  1. investigating Jun 26, 2026, 07:09 AM UTC

    We are currently experiencing issues with user logins to the application. Our development team is actively investigating the problem, and resolving it is our top priority. We apologize for the inconvenience. We will provide updates as soon as more information becomes available. No APIs are affected. Do not hesitate to contact us at support chat with any questions.

  2. monitoring Jun 26, 2026, 07:23 AM UTC

    Login functionality has been restored, and we are seeing normal service behavior. The issue stemmed from our authentication provider (Auth0) and has since been resolved. We will continue monitoring to confirm stability.

  3. monitoring Jun 26, 2026, 07:23 AM UTC

    Login functionality has been restored, and we are seeing normal service behavior. The issue stemmed from our authentication provider (Auth0) and has since been resolved. We will continue monitoring to confirm stability.

  4. resolved Jun 26, 2026, 10:18 AM UTC

    The service has recovered from the issue, and this incident is now resolved.