Kontent.ai experienced a critical incident on October 14, 2025 affecting Application and Application and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2025, 12:40 PM UTC
The UI of Kontent.ai doesn't load properly due to internal api and Management API problems. We are investigating the issue at the moment. All other public APIs (Delivery API, Preview API, GraphQL, Subscription API) work properly.
- investigating Oct 14, 2025, 12:58 PM UTC
We are continuing to investigate this issue.
- identified Oct 14, 2025, 01:15 PM UTC
We have identified the issue, and currently we are restoring our server to its working state.
- monitoring Oct 14, 2025, 01:18 PM UTC
The server was restored, and everything seems to be up and working as usual. We keep monitoring all the services for any issues.
- resolved Oct 14, 2025, 02:00 PM UTC
The incident has been fully resolved. All services are now operational.