Kontent.ai incident

Intercom chat tool performance decrease

Notice Resolved View vendor source →

Kontent.ai experienced a notice incident on October 20, 2025, lasting 5h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:18 PM UTC
Resolved
Oct 20, 2025, 10:00 PM UTC
Duration
5h 42m
Detected by Pingoru
Oct 20, 2025, 04:18 PM UTC

Update timeline

  1. monitoring Oct 20, 2025, 04:18 PM UTC

    Our integrated chat tool experiences problems occasionally -> https://www.intercomstatus.com/us-hosting/incidents/01K806QKYFHM9TEA167TNMT12F If you can't contact our technical support via the in-app chat, please send it to [email protected].

  2. resolved Oct 20, 2025, 10:00 PM UTC

    The issues with our integrated chat tool have been resolved, and it is now functioning as expected -> https://www.intercomstatus.com/us-hosting/incidents/01K806QKYFHM9TEA167TNMT12F