Kontent.ai incident

Delay in Preview Asset Uploads due to Overloaded Preview Storage in the U.S. Data Center

Kontent.ai experienced a minor incident on February 13, 2026 affecting Delivery REST API and Delivery GraphQL API, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started: Feb 13, 2026, 05:11 PM UTC
Resolved: Feb 15, 2026, 11:12 PM UTC
Duration: 2d 6h
Detected by Pingoru: Feb 13, 2026, 05:11 PM UTC

Affected components

Delivery REST APIDelivery GraphQL API

Update timeline

identified Feb 13, 2026, 05:11 PM UTC

There is currently a delay in the appearance of assets when accessing an asset's preview URL due to our preview storage being overloaded in the U.S. data center. Accessing the published version of an asset still functions as expected.
resolved Feb 15, 2026, 11:12 PM UTC

Delays accessing assets by preview URL have resolved. Accessing both published and preview versions of assets is functioning normally.