Kong incident
Increased Rate Limiting on Konnect APIs via Private Link
Kong experienced a minor incident on July 16, 2025 affecting Kong Konnect Cloud, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Kong Konnect Cloud
Update timeline
- investigating Jul 16, 2025, 03:03 PM UTC
Some clients using Konnect APIs over Private Link are experiencing unexpected rate limiting. This has been identified as an issue with our edge proxy failing to differentiate different clients for rate limits. The team is currently working to resolve and restore full rate limit capacity to all clients
- identified Jul 16, 2025, 04:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 16, 2025, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2025, 05:05 PM UTC
This incident has been resolved.