Kong incident

Konnect UI Login Degraded

Minor Resolved View vendor source →

Kong experienced a minor incident on July 13, 2026 affecting Kong Konnect Cloud, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 07:10 AM UTC
Resolved
Jul 13, 2026, 09:10 AM UTC
Duration
1h 59m
Detected by Pingoru
Jul 13, 2026, 07:10 AM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Jul 13, 2026, 07:10 AM UTC

    Login to Konnect intermittently failing. Customers can retry login in order to gain access to the platform. API calls to Konnect are succeeding.

  2. investigating Jul 13, 2026, 07:31 AM UTC

    We are continuing to investigate the issue.

  3. investigating Jul 13, 2026, 08:44 AM UTC

    We are continuing to investigate the issue.

  4. resolved Jul 13, 2026, 09:10 AM UTC

    This issue has been resolved.