Kong incident
Loss of analytics payload from data plane node (US Only)
Affected components
Update timeline
- investigating Apr 10, 2026, 06:07 PM UTC
Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.
- identified Apr 10, 2026, 06:21 PM UTC
We have identified the issue and are working on a fix
- identified Apr 10, 2026, 06:41 PM UTC
We have a fix and are rolling the change out. We will begin monitoring the situation closely and will provide another update once the rollout is complete.
- monitoring Apr 10, 2026, 07:00 PM UTC
We have rolled out the fix and will continue monitoring the situation. The system is now functioning as expected, but we are keeping a close eye on performance to ensure stability. We will provide another update if any issues arise.
- resolved Apr 10, 2026, 09:11 PM UTC
This incident has been resolved.
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