Kong experienced a minor incident on May 11, 2026 affecting Kong Konnect Cloud, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2026, 03:06 AM UTC
Analytics in the AU region is currently experiencing issues. No other regions are impacted at this time. Our engineering team is actively investigating the problem.
- monitoring May 11, 2026, 03:09 AM UTC
A fix has been deployed to the affected AU region. Analytics services are recovering, and we are actively monitoring the system to ensure stability.
- monitoring May 11, 2026, 03:11 AM UTC
We are seeing analytics services in AU region recovering.
- resolved May 11, 2026, 03:19 AM UTC
The issue affecting Analytics in the AU (ap-southeast-2) region has been resolved. The problem was caused by an incorrect node configuration, which has now been corrected and deployed. All services have recovered, and analytics data is returning as expected. No other regions were impacted.