Kong incident

Delay in Provisioning for New Cloud Gateways

Notice Resolved View vendor source →

Kong experienced a notice incident on July 22, 2025 affecting Kong Konnect Cloud, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 06:30 PM UTC
Resolved
Jul 22, 2025, 08:10 PM UTC
Duration
1h 40m
Detected by Pingoru
Jul 22, 2025, 06:30 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Jul 22, 2025, 06:30 PM UTC

    Provisioning times for new Cloud Gateway control planes have returned to normal. We performed several test provisions and confirmed that the issue has been resolved

  2. investigating Jul 22, 2025, 08:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 22, 2025, 08:10 PM UTC

    This incident has been resolved.