Kong incident

Investigating issues with Konnect login

Critical Resolved View vendor source →

Kong experienced a critical incident on September 23, 2025 affecting Kong Konnect Cloud, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 05:58 PM UTC
Resolved
Sep 23, 2025, 06:20 PM UTC
Duration
22m
Detected by Pingoru
Sep 23, 2025, 05:58 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Sep 23, 2025, 05:58 PM UTC

    We are investigating an issue with Konnect login.

  2. identified Sep 23, 2025, 06:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 23, 2025, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2025, 06:20 PM UTC

    This incident has been resolved.