KOMOJU incident

Payment notification delay

Minor Resolved View vendor source →

KOMOJU experienced a minor incident on June 3, 2019 affecting JSON API and Hosted Page API, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2019, 09:57 AM UTC
Resolved
Jun 03, 2019, 10:24 AM UTC
Duration
26m
Detected by Pingoru
Jun 03, 2019, 09:57 AM UTC

Affected components

JSON APIHosted Page API

Update timeline

  1. identified Jun 03, 2019, 09:57 AM UTC

    We are experiencing a delay while sending payment notifications due to high volume. The issue should be resolved soon.

  2. identified Jun 03, 2019, 09:59 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 03, 2019, 10:00 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jun 03, 2019, 10:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 03, 2019, 10:24 AM UTC

    This incident has been resolved.