KnowBe4 incident

Defend - Increased Email Latency (US Only)

Minor Resolved View vendor source →

KnowBe4 experienced a minor incident on June 30, 2026 affecting Mail Flow, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 04:14 PM UTC
Resolved
Jun 30, 2026, 07:46 PM UTC
Duration
3h 31m
Detected by Pingoru
Jun 30, 2026, 04:14 PM UTC

Affected components

Mail Flow

Update timeline

  1. investigating Jun 30, 2026, 04:14 PM UTC

    We have received reports that emails sent to Defend are experiencing delays being delivered to inboxes using SMTP. We are investigating this issue and will update this page when we have more information.

  2. resolved Jun 30, 2026, 07:46 PM UTC

    This incident has been resolved.