KnowBe4 incident

Protect - Intermittent Issues with Sending Emails (UK Only)

Minor Resolved View vendor source →

KnowBe4 experienced a minor incident on May 27, 2026 affecting Mail Flow, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 10:05 AM UTC
Resolved
May 27, 2026, 03:44 PM UTC
Duration
5h 38m
Detected by Pingoru
May 27, 2026, 10:05 AM UTC

Affected components

Mail Flow

Update timeline

  1. investigating May 27, 2026, 10:05 AM UTC

    We have received reports that there is a Intermittent issue sending emails for Protect. We are investigating this issue and will update this page when we have more information.

  2. monitoring May 27, 2026, 02:39 PM UTC

    We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.

  3. resolved May 27, 2026, 03:44 PM UTC

    This incident has been resolved.