KnowBe4 experienced a minor incident on May 19, 2026 affecting Phish Alert Button, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Phish Alert Button
Update timeline
- identified May 19, 2026, 02:16 PM UTC
We are seeing errors when using the Microsoft Ribbon Phish Alert Button (PAB) to report emails in Classic Outlook. Our team is aware and investigating these errors.
- monitoring May 19, 2026, 03:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 06:04 PM UTC
This incident has been resolved.