KnowBe4 incident

Unable to upload items on Workspace - US

KnowBe4 is currently experiencing a minor incident affecting Secure Workspace, which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 10:52 AM UTC
Resolved
Ongoing
Duration
● 59m
Detected by Pingoru
May 12, 2026, 10:52 AM UTC

Affected components

Secure Workspace

Update timeline

  1. identified May 12, 2026, 10:52 AM UTC

    Users will not be able to upload items to US Workspaces, however, downloading is still available. Any Webforms which utilize Workspace will not be able to save items.

  2. monitoring May 12, 2026, 11:44 AM UTC

    A fix has been implemented and we are monitoring the results.