KnowBe4 incident

Multiple Products Intermittently Unavailable Due to Azure Front Door Outage (UK Only)

Minor Resolved View vendor source →

KnowBe4 experienced a minor incident on December 11, 2025 affecting Web Add-In and Web Add-In and 1 more component, lasting 7h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 12:54 PM UTC
Resolved
Dec 11, 2025, 08:02 PM UTC
Duration
7h 7m
Detected by Pingoru
Dec 11, 2025, 12:54 PM UTC

Affected components

Web Add-InWeb Add-InDeployment CenterKnowBe4 Security CenterDeployment Center

Update timeline

  1. investigating Dec 11, 2025, 12:54 PM UTC

    We are aware of a ongoing incident with Azure's Front Door service. which is having a impact on several our our products and features. We are investigating this issue and will update this page when we have more information.

  2. investigating Dec 11, 2025, 01:30 PM UTC

    We are aware of a ongoing incident with Azure's Front Door service which is having an intermittent impact on several of our products and features. We are investigating this issue and will update this page when we have more information.

  3. monitoring Dec 11, 2025, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 11, 2025, 08:02 PM UTC

    This incident has been resolved.