KnowBe4 incident

Multiple Products Intermittently Unavailable Due to Azure Front Door Outage (UK Only)

Minor Resolved View vendor source →

KnowBe4 experienced a minor incident on December 15, 2025 affecting Web Add-In and KnowBe4 Security Center, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 09:49 AM UTC
Resolved
Dec 15, 2025, 12:32 PM UTC
Duration
2h 43m
Detected by Pingoru
Dec 15, 2025, 09:49 AM UTC

Affected components

Web Add-InKnowBe4 Security Center

Update timeline

  1. identified Dec 15, 2025, 09:49 AM UTC

    We are aware of an ongoing incident affecting Azure's Front Door service, which is intermittently impacting several of our products and features. We are investigating this issue and will update this page as soon as we have more information.

  2. monitoring Dec 15, 2025, 10:24 AM UTC

    Services currently appear stable. We are continuing to monitor the situation closely and will update this incident if any further impact is observed.

  3. resolved Dec 15, 2025, 12:32 PM UTC

    The Azure Front Door issue is no longer impacting services. This incident is now resolved.