Knack experienced a major incident on September 4, 2026 affecting Builder and Live App, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 06:22 PM UTC
We are currently investigating reports of login failures and page/table loading failures affecting Knack. Our team is actively working to identify and resolve the root cause. We will provide additional updates as more information becomes available. We appreciate your patience as we work through this issue.
- monitoring Sep 04, 2026, 07:09 PM UTC
This issue has been resolved. Customers should now be able to access Knack and load pages and tables normally. We are actively monitoring systems to ensure stability has been restored across all customers. If you continue to experience any issues accessing Knack, please contact support. Thank you for your patience while we investigated and resolved this incident.
- resolved Sep 04, 2026, 07:31 PM UTC
This incident has been resolved. All systems are operating normally and all customers have regained access to Knack. Thank you for your patience during this time