Klippa incident

Flow builder availability issues

Major Resolved View vendor source →
Started
Feb 28, 2026, 02:16 AM UTC
Resolved
Feb 28, 2026, 08:29 AM UTC
Duration
6h 13m
Detected by Pingoru
Feb 28, 2026, 02:16 AM UTC

Affected components

DocHorizon PlatformDocHorizon Platform Flow Builder

Update timeline

  1. investigating Feb 28, 2026, 07:02 AM UTC

    The DocHorizon Flowbuilder is currently unavailable due to infrastructure issues. We are actively looking into it. Flows are currently not being processed and webhooks will be rejected with a HTTP 503 status code.

  2. monitoring Feb 28, 2026, 07:25 AM UTC

    We have resolved the infrastructure issues, the Flowbuilder is available again and flows will be processed again. We are currently actively monitoring the situation to ensure the stability of the DocHorizon Flowbuilder.

  3. resolved Feb 28, 2026, 08:29 AM UTC

    The DocHorizon Flowbuilder has been running stable again for the last hour, this issue will be marked as resolved, we will actively continue to monitor the situation.

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