Klevu experienced a minor incident on April 13, 2026 affecting API, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Apr 13, 2026, 12:31 PM UTC
Dear Customer, We are currently experiencing some issues with our indexing-api.ksearchnet.com. Please note that Klevu search services are unaffected and functioning as expected. We will provide further updates as soon as more information is available. Please follow our status page for live status updates. Regards, TeamKlevu
- resolved Apr 13, 2026, 03:21 PM UTC
Dear Customer, The mentioned issue has been resolved. Our team has confirmed that everything is operational and there was no delay in data indexing. Regards, TeamKlevu