Resolved after 1 hour 23 minutes, affecting Email Sending, on September 3, 2025.
We have identified the root cause and have mitigated any further incorrect resends of omnichannel campaigns. We continue to monitor closely and appreciate your patience throughout this incident.
Affected components
Update timeline
- investigating Sep 03, 2025, 09:32 PM UTC
We are currently investigating an issue where omnichannel campaigns were resent unexpectedly. We'll provide updates as soon as more information is available.
- monitoring Sep 03, 2025, 10:41 PM UTC
We have identified the root cause and have mitigated any further incorrect resends of omnichannel campaigns. We continue to monitor closely and appreciate your patience throughout this incident.
- resolved Sep 03, 2025, 10:56 PM UTC
This incident has been resolved.
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