Klaviyo incident

Outbound Webhook Delays

Ongoing since 10:20 PM UTC, affecting Analytics.

identified Oct 22, 2026, 10:20 PM UTC

Some customers and third-party apps connected to Klaviyo accounts are experiencing delays receiving event webhooks. Webhook actions in flows are not affected at this time. To support recovery, we temporarily paused processing of new webhooks at 5:11 PM US/Eastern on October 22, 2026, and earlier webhooks are still being delivered with delays. Webhook data is being retained, and we expect delayed and paused webhooks to be delivered once processing resumes. We are working to resolve this as quickly as possible and will share another update shortly.

Started
Oct 22, 2026, 10:20 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Oct 22, 2026, 10:20 PM UTC

Affected components

Analytics

Update timeline

  1. identified Oct 22, 2026, 10:20 PM UTC

    Some customers and third-party apps connected to Klaviyo accounts are experiencing delays receiving event webhooks. Webhook actions in flows are not affected at this time. To support recovery, we temporarily paused processing of new webhooks at 5:11 PM US/Eastern on October 22, 2026, and earlier webhooks are still being delivered with delays. Webhook data is being retained, and we expect delayed and paused webhooks to be delivered once processing resumes. We are working to resolve this as quickly as possible and will share another update shortly.

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