Klaviyo experienced a notice incident on November 2, 2025 affecting Integrations - Other, lasting 10h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Integrations - Other
Update timeline
- identified Nov 02, 2025, 07:03 AM UTC
As of 1:00 AM ET (approximately one hour ago), our Facebook integration sync encountered a failure, resulting in a temporary delay in data sync. We have confirmed that no data has been lost, and the system failure is strictly impacting sync times. The root cause has been successfully identified, and our engineering team is actively working on deploying the necessary fix.
- monitoring Nov 02, 2025, 01:13 PM UTC
A fix has been identified and we are monitoring the results.
- resolved Nov 02, 2025, 05:41 PM UTC
The incident is now resolved. All delayed data for Facebook Integrations, which occurred between 1:00 AM and 2:00 AM, has been fully restored.