Klaviyo incident

Real-time segmentation delays

Major Resolved View vendor source →
Started
Mar 27, 2026, 04:46 AM UTC
Resolved
Mar 27, 2026, 05:15 AM UTC
Duration
29m
Detected by Pingoru
Mar 27, 2026, 04:46 AM UTC

Affected components

Segmentation

Update timeline

  1. monitoring Mar 27, 2026, 04:46 AM UTC

    Starting around 8:15 PM US Eastern 26th March, we began seeing delays in real-time segment processing for a subset of customers. Segments may be out of date by up to 2.5 hours. Engineering have identified a solution and are working to implement the fix shortly. We will continue to provide updates as real-time segmentation functionality is restored.

  2. resolved Mar 27, 2026, 05:15 AM UTC

    Real-time segmentation is processing in real-time, and this incident has been resolved.

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