Klarna incident

Klarna Payments degradation

Major Resolved View vendor source →

Klarna experienced a major incident on September 2, 2026 affecting Europe and North America, lasting 9h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 03:50 PM UTC
Resolved
Sep 03, 2026, 12:53 AM UTC
Duration
9h 3m
Detected by Pingoru
Sep 02, 2026, 03:50 PM UTC

Affected components

EuropeNorth America

Update timeline

  1. investigating Sep 02, 2026, 03:50 PM UTC

    We are currently experiencing a degradation to Klarna Payments. We are working to restore the service as soon as possible. Thank you for your patience.

  2. investigating Sep 02, 2026, 06:35 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 02, 2026, 06:36 PM UTC

    We are continuing to investigate this issue.

  4. identified Sep 02, 2026, 08:05 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Sep 02, 2026, 11:37 PM UTC

    The initial fix did not have the intended outcome, we have now identified another fix which is being implemented. Thank you for your patience.

  6. monitoring Sep 03, 2026, 12:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Sep 03, 2026, 12:53 AM UTC

    This incident has been resolved.