Kixie experienced a major incident on September 24, 2025 affecting SMS Functionality, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
SMS Functionality
Update timeline
- investigating Sep 24, 2025, 08:30 PM UTC
We are receiving reports of Kixie users missing their SMS history in their dialers.
- monitoring Sep 24, 2025, 09:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2025, 10:08 PM UTC
This incident has been resolved.