Kixie experienced a major incident on July 2, 2026 affecting Call Functionality and Powerlist Functionality, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Call FunctionalityPowerlist Functionality
Update timeline
- investigating Jul 02, 2026, 02:08 PM UTC
We are currently investigating an issue where some users may experience calls disconnecting approximately 2–3 seconds after they connect. Our team is actively working to restore normal service as quickly as possible. We apologize for the disruption and appreciate your patience while we work on a resolution. We will provide another update as soon as more information becomes available.
- resolved Jul 02, 2026, 02:28 PM UTC
This incident has been resolved.