Kixie experienced a major incident on June 17, 2026 affecting SMS Functionality, lasting 27d. The incident has been resolved; the full update timeline is below.
Affected components
SMS Functionality
Update timeline
- investigating Jun 17, 2026, 05:03 PM UTC
SMS is unavailable for some phone numbers. Our team is actively investigating the issue and working to restore the functionality as quickly as possible. No action is required at this time. We'll notify your account admin as soon as we have an update or if any action is needed on your end. Questions? [email protected]
- resolved Jul 14, 2026, 05:54 PM UTC
This incident has been resolved.