Kixie incident

Login and Dialing Issues

Major Resolved View vendor source →

Kixie experienced a major incident on February 10, 2026 affecting Call Functionality and SMS Functionality and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 05:34 PM UTC
Resolved
Feb 10, 2026, 07:31 PM UTC
Duration
1h 57m
Detected by Pingoru
Feb 10, 2026, 05:34 PM UTC

Affected components

Call FunctionalitySMS FunctionalityLogin

Update timeline

  1. investigating Feb 10, 2026, 05:34 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 10, 2026, 05:36 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 10, 2026, 05:41 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 10, 2026, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 10, 2026, 07:31 PM UTC

    This incident has been resolved.