Kixie incident

Outbound Calling Issue

Minor Resolved View vendor source →

Kixie experienced a minor incident on September 19, 2024 affecting Call Functionality, lasting 31s. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 08:59 PM UTC
Resolved
Sep 19, 2024, 08:59 PM UTC
Duration
31s
Detected by Pingoru
Sep 19, 2024, 08:59 PM UTC

Affected components

Call Functionality

Update timeline

  1. identified Sep 19, 2024, 08:59 PM UTC

    We are currently investigating an issue with outbound calling that is impacting some phone numbers. The problem has been identified internally and is being actively worked on.

  2. resolved Sep 19, 2024, 08:59 PM UTC

    This incident is resolved.