Kixie incident

Delay in outbound call when using C2C

Minor Resolved View vendor source →

Kixie experienced a minor incident on May 12, 2026 affecting Click to Call, lasting 6d 18h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 08:25 PM UTC
Resolved
May 19, 2026, 02:48 PM UTC
Duration
6d 18h
Detected by Pingoru
May 12, 2026, 08:25 PM UTC

Affected components

Click to Call

Update timeline

  1. investigating May 12, 2026, 08:25 PM UTC

    We are currently investigating this issue.

  2. identified May 12, 2026, 09:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2026, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 19, 2026, 02:48 PM UTC

    This incident has been resolved.