Kixie incident

Pipedrive SMS/MMS Messages - Not Logging

Major Resolved View vendor source →

Kixie experienced a major incident on March 10, 2025 affecting Pipedrive SMS Logging, lasting 23h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 05:35 PM UTC
Resolved
Mar 11, 2025, 04:38 PM UTC
Duration
23h 3m
Detected by Pingoru
Mar 10, 2025, 05:35 PM UTC

Affected components

Pipedrive SMS Logging

Update timeline

  1. identified Mar 10, 2025, 05:35 PM UTC

    This issue has been identified and a fix is being implemented.

  2. monitoring Mar 11, 2025, 02:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 11, 2025, 04:38 PM UTC

    This incident has been resolved.