Kixie incident

Calling/SMS Outage

Critical Resolved View vendor source →

Kixie experienced a critical incident on April 28, 2025 affecting Call Functionality and SMS Functionality, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 06:24 PM UTC
Resolved
Apr 28, 2025, 10:08 PM UTC
Duration
3h 43m
Detected by Pingoru
Apr 28, 2025, 06:24 PM UTC

Affected components

Call FunctionalitySMS Functionality

Update timeline

  1. investigating Apr 28, 2025, 06:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 28, 2025, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2025, 10:08 PM UTC

    This incident has been resolved.