Resolved after 1 hour 22 minutes, affecting Endpoints, on February 3, 2022.
The system is now back up. We are constantly working on various resilience improvements to the API. As part of one of our resilience improvement releases, a configuration error inadvertently denied some of our API traffic. We have taken steps to ensure this does not happen again.
Affected components
Update timeline
- investigating Feb 03, 2022, 10:41 AM UTC
We are currently investigating an issue with the Kisi API.
- investigating Feb 03, 2022, 10:52 AM UTC
Our engineers are continuing to investigate the issue.
- investigating Feb 03, 2022, 11:12 AM UTC
Our engineers are continuing to investigate the issue.
- investigating Feb 03, 2022, 11:39 AM UTC
Our engineers are continuing to investigate the issue.
- investigating Feb 03, 2022, 11:53 AM UTC
Our engineers has found the issue and are working on bringing the system back up.
- resolved Feb 03, 2022, 12:07 PM UTC
The system is now back up. We are constantly working on various resilience improvements to the API. As part of one of our resilience improvement releases, a configuration error inadvertently denied some of our API traffic. We have taken steps to ensure this does not happen again.
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