Resolved after 11 hours 8 minutes, affecting Endpoints and Background jobs, on June 27, 2022.
A fix has been deployed and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 27, 2022, 09:49 AM UTC
We have noticed an increased number of errors in both background jobs and endpoints. We are currently investigating.
- investigating Jun 27, 2022, 09:49 AM UTC
We are continuing to investigate this issue.
- investigating Jun 27, 2022, 10:14 AM UTC
The issue seems to be related to some scheduled database maintenance. We have taken some temporary measures to ensure API availability and we are working on identifying the root cause.
- identified Jun 27, 2022, 11:08 AM UTC
Most API calls are unaffected. The unlock failure rate is currently normal. We have identified the issue and are working on a fix.
- identified Jun 27, 2022, 12:59 PM UTC
We will deploy a code change that addresses this issue within an hour.
- monitoring Jun 27, 2022, 05:04 PM UTC
A fix has been deployed and we are monitoring the results.
- resolved Jun 27, 2022, 08:58 PM UTC
A fix has been deployed and we are monitoring the results.
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