Kisi incident

Major service outage

Resolved after 2 hours 8 minutes, affecting Endpoints and Background jobs, on July 28, 2022.

monitoring Jul 28, 2022, 07:07 PM UTC

The platform is back, but background jobs are still processing slower than normal. The apparent cause seems to be a problem with one of our underlying platform providers.

Started: Jul 28, 2022, 05:52 PM UTC
Resolved: Jul 28, 2022, 08:00 PM UTC
Duration: 2h 8m
Detected by Pingoru: Jul 28, 2022, 05:52 PM UTC

Affected components

EndpointsBackground jobs

Update timeline

investigating Jul 28, 2022, 05:52 PM UTC

We are investigating a major service outage. Updates will be posted shortly.
monitoring Jul 28, 2022, 06:43 PM UTC

A fix has been implemented and we're monitoring the results.
monitoring Jul 28, 2022, 07:07 PM UTC

The platform is back, but background jobs are still processing slower than normal. The apparent cause seems to be a problem with one of our underlying platform providers.
resolved Jul 29, 2022, 01:59 AM UTC

This incident has been resolved.

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