Resolved after 1 hour 14 minutes, affecting Background jobs, on May 27, 2024.
Our email delivery provider has implemented a fix and is monitoring the results. Emails are being delivered successfully since 13:52 UTC.
Affected components
Update timeline
- identified May 27, 2024, 01:32 PM UTC
We are investigating an issue causing email delays for all customers. The incident started 13:10 UTC, and is ongoing.
- identified May 27, 2024, 01:38 PM UTC
We have identified our email delivery service as the cause of this incident. See https://status.mailgun.com/incidents/8bn2px3nyfy4 Currently, a majority of our outgoing emails are affected.
- monitoring May 27, 2024, 01:55 PM UTC
A majority of emails are being delivered as of 13:52 UTC. We will continue to monitor the issue.
- resolved May 27, 2024, 02:47 PM UTC
Our email delivery provider has implemented a fix and is monitoring the results. Emails are being delivered successfully since 13:52 UTC.
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