Kindly incident

Analytics: Cache connection error

Minor Resolved View vendor source →

Kindly experienced a minor incident on February 6, 2019 affecting Statistics API, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2019, 09:00 AM UTC
Resolved
Feb 06, 2019, 12:13 PM UTC
Duration
3h 13m
Detected by Pingoru
Feb 06, 2019, 09:00 AM UTC

Affected components

Statistics API

Update timeline

  1. monitoring Feb 06, 2019, 09:00 AM UTC

    A version upgrade to one of our dependencies has caused our cache to sometimes experience a timeout error when gathering analytic data. We have rolled back the upgrade, and are monitoring the issue.

  2. resolved Feb 06, 2019, 12:13 PM UTC

    This incident has been resolved.