Kindly incident

Platform performance

Minor Resolved View vendor source →

Kindly experienced a minor incident on May 8, 2019 affecting Platform app, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2019, 09:23 AM UTC
Resolved
May 08, 2019, 01:04 PM UTC
Duration
3h 41m
Detected by Pingoru
May 08, 2019, 09:23 AM UTC

Affected components

Platform app

Update timeline

  1. investigating May 08, 2019, 09:23 AM UTC

    We are currently experiencing performance issues with the platform, it is expected to be fixed shortly. This does not affect the end user chats.

  2. monitoring May 08, 2019, 10:22 AM UTC

    We have identified and resolved the issue, and are monitoring the situation.

  3. resolved May 08, 2019, 01:04 PM UTC

    This incident has been resolved.