Kindly experienced a minor incident on July 2, 2021 affecting Statistics API and Platform app, lasting 6h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Statistics APIPlatform app
Update timeline
- investigating Jul 02, 2021, 08:06 AM UTC
The analytics component is having database related issues. Analytics in the platform will be unavailable until this is resolved.
- investigating Jul 02, 2021, 08:09 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 02, 2021, 11:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 02, 2021, 02:52 PM UTC
We have deployed several changes to fix a performance regression after a database upgrade. We are continuing to implement improvements even after the performance of the statistics component have stabilized.