Kindly incident

Bot is not updated when making changes in Build

Minor Resolved View vendor source →

Kindly experienced a minor incident on March 11, 2022 affecting Platform app, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2022, 09:50 AM UTC
Resolved
Mar 11, 2022, 12:04 PM UTC
Duration
2h 13m
Detected by Pingoru
Mar 11, 2022, 09:50 AM UTC

Affected components

Platform app

Update timeline

  1. investigating Mar 11, 2022, 09:50 AM UTC

    We have received reports that bots aren't registering new dialogues that are added in Build

  2. identified Mar 11, 2022, 10:18 AM UTC

    We have a working theory on why the update queue is struggling and are adjusting some infrastructure to mitigate the pressure

  3. monitoring Mar 11, 2022, 10:31 AM UTC

    The queue looks healthy now and updating seems to work, continuing to monitor queue for a while

  4. resolved Mar 11, 2022, 12:04 PM UTC

    This incident has been resolved.