Kindly incident

Platform not responding

Critical Resolved View vendor source →

Kindly experienced a critical incident on February 17, 2023 affecting Platform app, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2023, 01:26 PM UTC
Resolved
Feb 17, 2023, 01:32 PM UTC
Duration
5m
Detected by Pingoru
Feb 17, 2023, 01:26 PM UTC

Affected components

Platform app

Update timeline

  1. investigating Feb 17, 2023, 01:26 PM UTC

    We are currently having issues with loading content in the platform. We are working on solving the issue. All chatbots are running as normal.

  2. identified Feb 17, 2023, 01:29 PM UTC

    Issue is identified. Trying out potential fixes to the problem.

  3. resolved Feb 17, 2023, 01:32 PM UTC

    Problem should be fixed and resolved.