Kindly experienced a major incident on January 23, 2019 affecting Bot message delivery and Platform app, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Bot message deliveryPlatform app
Update timeline
- monitoring Jan 23, 2019, 09:56 AM UTC
We have seen increased load on our chat message storage service, the service capacity has been upgraded to handle the increased load. All systems are back to normal. We are continuing to monitor the situation.
- monitoring Jan 23, 2019, 09:58 AM UTC
All systems are back to normal. We are continuing to monitor the situation.
- resolved Jan 23, 2019, 10:28 AM UTC
This incident has been resolved.