Kindly incident

Kindly Inbox (Live chat) responds slowly

Minor Resolved View vendor source →

Kindly experienced a minor incident on March 18, 2025 affecting Handover to human chat, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 10:45 AM UTC
Resolved
Mar 18, 2025, 02:02 PM UTC
Duration
3h 16m
Detected by Pingoru
Mar 18, 2025, 10:45 AM UTC

Affected components

Handover to human chat

Update timeline

  1. investigating Mar 18, 2025, 10:45 AM UTC

    Currently investigating the issue.

  2. investigating Mar 18, 2025, 01:43 PM UTC

    No clear reason yet, still investigating

  3. resolved Mar 18, 2025, 05:27 PM UTC

    This incident has been resolved.